We've been reflecting on how last week went for everyone and as a result, we're going to introduce pre-booked slots for all visits to Katie's Garden from Wednesday 20th May.
It's really important to us that our customers have a comfortable experience when visiting; that our staff and neighbours are also safe. During our first week of opening there were times when visitors had to queue to enter; when our car park was full, and when the traffic impacted our neighbourhood. Our apologies to everyone affected.
So, for the time being we will now be operating pre-booked times at 15 minute intervals for:
Collection 9am-11am (for prepaid orders) Monday-Friday
Shopping 11am-3.30pm (for all visitors) Wednesday-Sunday. We'll be booking arrival times, you are welcome to shop for as long as you wish
Knowing you have a car park space and shopping slot awaiting you should ensure a much more relaxing trip - gardening is about enjoyment after all!
To book your slot please click here
Following today's Government announcement we will be reopening our Newbourne nursery with restrictions. The safety of both our staff and our customers is paramount, so please take careful note of measures in place.
CLOSED Mondays and Tuesdays
Open 11am-4pm Wednesdays to Sundays
We will not be allowing people onsite outside of these times. Staff need to be able to work in retail areas (watering, restocking etc) and the reduced opening hours are to allow them time to do this safely.
We will be honouring all orders placed for our home delivery service, and will be continuing this service for our vulnerable customers. If you now wish to collect your order please phone us to book a collection slot.
The number of customers allowed on site at any one time will be restricted and you might be asked to wait in the car park. The number of customers allowed inside the glasshouse will be restricted further. If you come with another person we will be asking you to stay closely together. We appreciate that people like to come to a nursery to look at the plants, pick them up and read the labels, but we will be asking that you minimise the number of plants and labels you handle for everyone's wellbeing.
We thank you all for your support and cooperation.
Our new home delivery service has been hugely popular - we are very pleased and grateful for everyone's custom ... but we are also overwhelmed.
We are sending email acknowledgments for all orders received ... but it might take a few days - so please give us some time before chasing us as otherwise it fills up our inbox even more.
It might then be up to two weeks before someone contacts you by phone to discuss your order and arrange payment, although we hope it will be much sooner. We then hope to deliver your order within seven days of this phone call.
Help us to help you. We have put up a large amount of information on what plants are available so please take a look:
It is still early in the season for summer bedding plants: if you do not see the patio/basket plant you want listed on the Summer patio plants page then please check back in a few weeks because we don't have it now.
Roses, trees, climbers and fruit bush pdf lists are definitive: if it is not on these lists, sorry, we don't have it. Please also check the herbs list, which covers virtually all the varieties we have at the moment. We do not have full lists of the shrubs, perennials and alpines we have so do please ask.
As our range changes so rapidly at this time of year we reserve the right to make close substitutions when necessary.
If you are easy-going on selection then a budget for us to work to is very helpful. Take a look at the Plant Packs page to help us know the style of gardening you are after.
We do not sell seeds, sundries or fertilisers.
We are currently closed to the public but have set up a new Home Delivery service. Head there for everything you need to know.
We have added lots of information to help you choose the right plants for you, including photos, stock lists, plant packs and our own recommendations.
For practical suggestions take a look at our Advice pages
For now Katie's Garden remains open seven days a week with a full selection of garden plants.
We are currently working on setting up a system for telephone and online ordering and home delivery and will be announcing details of this in the coming days, along with details of any changes to our opening times that might become necessary.
We hope you will be able to support our local business during this difficult time.
Pots of Snowdrops available now 'in the green'. We have many other potted bulbs too for a spring of colour. Take a look at dainty rockery Iris and dwarf Narcisuss (daffodils).
Outdoor areas have been emptied for an early spring clean and are gradually being refilled - if you don't see what you want when you visit please ask as we might have it in our growing area.
Festive flowers are still available from many of the outlets we supply in Suffolk, including St Elizabeth Hospice Shops!
Stocks will vary by location but you might be able to pick up wreaths, gift planters, Christmas Hyacinths, Primroses and Cyclamen.
Click to find your nearest stockist of Katie's Garden plants.
Last few potted and cut Christmas trees available on the nursery.
We also have fresh stocks of fruit & ornamental trees, hedging plants and roses. A great opportunity to get out in the garden, enjoy some fresh air - and a take a break from the family this festive season!
Pop in for our gift planters, gift vouchers, wreaths, and don't forget the mistletoe!
Take a look at our Christmas and Winter page for everything you need to know about this year's selection of Christmas trees!
Trees and wreaths will be available from this weekend, with the option of free delivery of trees in the east Suffolk, Ipswich, Woodbridge, Felixstowe areas, and even the chance to buy your Christmas tree online!
Winter is the best time of year for establishing hedges. For details of the bareroot plants we have on the nursery visit our Hedging page!
We have also started potted up fresh stocks of bareroot Roses. Until the end of January these will be available at the special price of just £6 each!
We have focused on fragrant varieties for this year's collection, with a mix of some of our favourites alongside others that are new to us.
For varieties, and to reserve online, head to our Roses page.
The clocks go back this Sunday ... and as we are sure you don't want to buy your plants in the dark we will be switching to a closing time of 4pm for the rest of the year.
We will be open every day up to and including Sunday 22nd December, 9am to 4pm Mondays to Saturdays, 10am to 4pm Sundays.
In very bad weather, such as high winds or snow, the nursery might close - so please call before making the journey.
Kaleidoscope of pansies and violas available in packs now. Get quick results with our Viola Trios - three colours in one pot!
Order your winter hanging basket refills now or come and pick one 'off-the-shelf'.
Our bulb selection is better than ever, with exclusive varieties for our Flourish rewards club members - sign up to claim yours!
We also have a very wide choice of shrubs in a range of sizes this autumn. Get planting whilst it is still warm!
If you spot our newly decorated van out and about be sure to take a snap of it for your chance to win a prize - visit our Facebook page to find out how!