Order and reserve gift vouchers and Roses!

Roses can be collected free of charge from Katie’s Garden Plant Centre in Newbourne and Bridge Farm Plants in Monks Eleigh – select for collection choice at checkout.
If ordering gift vouchers, postage & packing charge is 99p regardless of number ordered.

Messages and codes can be entered in the Message to Seller box which appears just before you commit to buy.

Collection

Roses can be collected free of charge from Katie’s Garden Plant Centre in Newbourne, and  from Bridge Farm Plants in Monks Eleigh – please select either option at the checkout.

Katie's Garden orders will be available immediately. If Bridge Farm Plants is selected we will send you a confirmation email when your order is ready to collect – to avoid disappointment please do not come before then.

Katie’s Garden, Ipswich Road, Newbourne, Woodbridge, Suffolk IP12 4NS. 01473 736717
Opening hours: 9am-4pm Mondays to Saturdays; 10am-4pm Sundays.

Bridge Farm Plants, Corn Craft, Hadleigh Road, Monks Eleigh, Ipswich, Suffolk IP7 7AY. 01449 740502
Opening hours: 10am-5pm Mondays to Saturdays, 11am-5pm Sundays.

We ask that orders are collected within 14 days of your confirmation email being sent.

Payment

We accept secure online payment through Paypal.

You DO NOT need to have a Paypal account to use the service - simply select to 'Pay by Debit or Credit Card' and choose 'No, Thanks' when asked if you would like to create an account.

Please note that at payment stage you will be asked to fill in your address both before and after making Paypal payment: we apologise for the duplication but unfortunately this is out of our control.

We regret we cannot reserve  Roses in-store without prior payment.

Data privacy

We will not pass on your details to any other parties, and will only use your details for the purpose of fulfilling your order.

The only data we have on you is the information you submit with your order.

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Returns policy

Please contact us within 48 hours if you have a problem with your order so we can ascertain if replacement or refund is necessary. If this is the case we will pay any associated postage costs.

Please note, under the Consumer Contracts Regulations you do not have the automatic right to cancel orders for perishable goods such as flower bulbs & plants.